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Privacy Policy

Who are we?

Hotel Lisboa, Lda., respects the privacy of visitors to the www.hotellisboa.com.pt websites and takes every precaution to protect the information.

 

Why this privacy policy?

This Privacy Policy arises because we intend to make known to our Clients and Users the general rules of privacy and treatment of their personal data, which we collect and treat in strict respect and compliance with Data Protection Law.

 

Hotel Lisboa respects the best practices in the area of security and protection of personal data, having approved to this effect a demanding program, capable of protecting the data that are available to us by all those who in any way relate to the Company.

 

In this context, Hotel Lisboa has appointed a Personal Data Protection Officer who is responsible for the implementation and verification of this Privacy Policy as well as for the definition of clear rules for the processing of personal data, ensuring that all those who entrust us with the processing of their personal data are aware of how the company treats the data and what rights they have in this regard.

 

Please read this Privacy Policy carefully. If you access our website, the provision of your personal data implies the knowledge and acceptance of the conditions contained herein. By making your personal data available, you are therefore authorising the collection, use and disclosure of the data in accordance with the rules defined herein.

 

Intellectual Property Rights

The contents of the website, including but not limited to images, texts, software, photographs, sound, music, videos, interactive resources and the like (“Content”), trademarks and logos (“Brands”), or any other industrial or intellectual property rights contained herein are the property of Hotel Lisboa, and its use by unauthorised third parties is expressly prohibited.

 

The content of the website is provided for information and personal use only and may not be used, copied, reproduced, distributed, transmitted, disclosed, sold, licensed or otherwise exploited for any other purpose without the prior written consent of its owners. Users declare that they shall not use, disable or interfere with resources relating to the security of the Website and the Application.

 

Users may, however, print material contained in this website, provided that they do not change it, either for personal and non-commercial use, and indicate the source and copyright, and provided that any other indication of property is not removed.

 

Nothing on this website shall be construed as granting its users any type of license or other usage authorisation.

 

The website may contain images or other material whose copyright belongs to third parties, such as suppliers or other entities that contribute to its creation or maintenance (such as image bank photos).

 

Content and guarantees

Users agree that their use of the website must be at their own risk. To the fullest extent permitted by law, Hotel Lisboa is exempt from any warranty, whether express or implied, regarding the use of the website www.hotellisboa.com.pt, does not ensure the correctness or accuracy of the contents available on its websites, and does not assume any liability or obligation for any (i) errors or inaccurate content, (ii) personal injury or property damage of any kind resulting from access to and use of the website and application, (iii) unauthorised access or use of our secure servers and/or personal and/or financial information stored on them, (iv) interruptions or cessation of transmission to or from our website, (v) errors, viruses, trojans or the like that may be transmitted to or through the website, and/or (vi) errors or omissions in the content or any loss or damage occurring as a result of using published, sent, transmitted or content made available via the website, (vi) unavailability or any difficulty or inability to download or access content or any other failure in the communication system that may result in the unavailability of the website.

 

Hotel Lisboa will not be held liable for any assistance or maintenance of the website.

 

Hotel Lisboa assumes no responsibility or liability for content transmitted between users or between these and any third parties outside this website.

 

What does this privacy policy cover?

This Privacy Policy applies exclusively to the collection and processing of personal data by this company.

 

On the website you can find links to other websites that are unrelated to Hotel Lisboa. The provision of such links is made in good faith, and Hotel Lisboa cannot be held responsible for the collection and processing of personal data made on these websites, nor be held responsible for the accuracy, credibility and functionality of third party websites.

 

Thus, the provision of links to other websites other than Hotel Lisboa does not imply any assumption of responsibility with respect to such websites, and therefore does not apply to this Privacy Policy. Hotel Lisboa considers it imperative that users read the Privacy Policy of all websites they visit.

 

What are personal data?

When we refer to personal data we refer to any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person.

 

Any person who can be identified directly or indirectly, namely by reference to an identification number or one or more specific elements of his/her physical, physiological, psychic, economic, cultural or social identity shall be considered identifiable.

 

Who is responsible for processing the data?

The entity responsible for the collection and processing of personal data is Hotel Lisboa, who provides the service and, in the context, decides what data is collected, the means of processing the data and for what purposes they are used.

 

The Data Protection Officer

If you have questions regarding Data Protection and this Policy, you can contact the designated DPO via the email: rsv@hotellisboa.com.pt.

 

What kind of personal data do we collect?

In the scope of its activity, Hotel Lisboa collects and processes the personal data necessary for the provision of services and/or the supply of products, including data such as name, address, date of birth, gender, email address, academic qualifications, tax identification number, among other data. This information may be requested when registering or filling in contact forms on our websites, either as an employee, job seeker, trainee, trainer, supplier, visitor, partner, among others, or when receiving or sending electronic mail, or for services that require registration or subscription. All personal information relating to all these stakeholders and others that use the Hotel Lisboa websites will be treated in accordance with the Data Protection Law.

 

When and how do we collect your data?

Hotel Lisboa collects your data by telephone, in writing or through its website, with your consent. As a rule, personal data are collected when you subscribe to one of our products or services.

 

Some personal data are mandatory and, in case of lack or insufficiency of this data, Hotel Lisboa cannot make available the product or service in question and the Company will inform the Clients of the obligatory nature of the data supply.

 

If you are not a Client of Hotel Lisboa, your data will only be processed if you make them available to the Company, in particular if you subscribe to newsletters, in which case the rules of this Privacy Policy will apply.

 

The personal data collected are treated in a computerised manner and in strict compliance with the legislation for the protection of personal data and are stored in a specific database created for this purpose and in no case will the data collected be used for any purpose other than that for which the data subject has given consent.

 

 How long do we keep your personal information?

The length of time during which the data is stored and retained varies according to the purpose for which the information is processed.

 

Effectively, there are legal requirements that require you to retain the data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that led to their collection or subsequent processing or, for the period of time authorised by the National Data Protection Committee, at the end of which they will be eliminated.

 

How can you access, rectify or oppose the processing of your personal data?

Under the terms of the Data Protection Law, the data subject is guaranteed the right to access, update, rectify or delete their personal data, which may take place through the various contacts that Hotel Lisboa makes available.

 

If you wish, you can cancel your registration or use at any time and you can choose not to receive any emails. You can also choose to delete all of your personal information from our database.

 

The data subject also has the right to receive a copy of his or her personal information in our possession. The company reserves the right to charge a small fee for administrative and computer costs of any request made.

 

If you are a user of our websites through the user registration process, your data will be stored in a specific user control database. However, the data subject may request the deletion of the data whenever he or she so wishes through a written request to our official address which can be found on the website.

 

How do we keep your data safe?

Restricted personal access to your personal data based on the ‘need to know’ criterion and only within the scope of the purposes communicated;
Transfer of data collected only in encrypted form;
Storage of highly confidential data;
Protection of IT systems through firewalls in order to prevent unauthorised access to your personal data; and
Continuous monitoring of access to information technology systems in order to prevent and detect the misuse of your personal data.

How can you object to receiving contacts for marketing purposes?

Hotel Lisboa may promote actions to disclose new products or services to its Clients via telephone, email, SMS, MMS or any other electronic communications service, unless the Client has objected to this when collecting the data.

 

If you do not wish to receive such communications, you may at any time object to the use of your data for marketing purposes, to the sending of informational communications or to your inclusion in information lists or services.

 

What measures have been taken by Hotel Lisboa to ensure the security of your personal data?

Hotel Lisboa is committed to ensuring the protection of the personal data that are available to us and has adopted and implemented strict rules in this regard. Compliance with these rules is an inalienable obligation of all those who legally access them.

 

Bearing in mind the great concern and commitment that Hotel Lisboa reveals in defending privacy issues, a number of technical and organisational security measures have been adopted in order to protect the personal data that are made available to us against its dissemination, loss, unauthorised use, alteration, processing or unauthorised access, as well as against any other form of illicit treatment.

 

In this sense, the personal data collection forms require encrypted sessions of the Browser and all the personal data that you give us about you are stored safely in the systems of Hotel Lisboa.

 

Notwithstanding the security measures adopted by Hotel Lisboa, we are obliged to alert all Internet surfers that they should take additional security measures, in particular to ensure that they use an updated PC and Browser in terms of properly configured security patches, with active firewall, antivirus and antispyware, and make sure that the websites you visit on the internet are authentic, and avoid websites whose reputation you do not trust.

 

How can you become aware of any changes to the Hotel Lisboa privacy policy?

Hotel Lisboa reserves the right at any time to make adjustments or changes to this Privacy Policy. These changes are duly publicised on its website.